2 – In the Administration Area, go to Management > My Computers > 1. Computers and press “Export”.
4 – Now that we have all that we need, you just need to choose the way how we%u2019re going to do the ticketing management. In the example, we’ll show you how to use the API, integrated in a website. We’ll receive the parameters needed and when submitting the request, the created ticket will be sent normally, like if you created it from the Console or Agent. For more information about the API, click here: https://admin.corporate.beanywhere.com/admin_area/New_ticket_API_ENG.pdf
If you have any question just send us an e-mail to: firstname.lastname@example.org We’ll wait for you!