One of BeAnywhere’s premises is to make it easier for those who provide tech support so that they can focus on what matters the most: solving clients’ problems. Today we’ll learn how to register a computer during an Applet Session, without making the client feel pressured or invaded.
You’ve preformed a remote support session using an Applet and now you would like to register that same accessed computer on you company’s PC list: “I really don’t feel like sending another link to the client…”. As a Support Tech you know that every client means growth and business continuity for the company. To reach those goals you need him/her to get an excellence service with no setbacks.