The Support Express Management Area allows you to access all the information sent for the clients, so you can see in a very fast way the satisfaction degree.
1 – Go to Management > Surveys
2 – Choose one of your surveys.
3 – Now press “Show Report”.
4 – Here you have a global panorama of all the answers to your survey. You can print all the informaiton or save in PDF.
5 – If you want, you can see each of the answers given by your clients. Go to Reports – Surveys.
6 – Now select the survey.
7 – Here you can see the complete survey, filled by the client and his answers.
There are several visualization options for the information. Every tool is available so you can easily achieve success!