Today we’ll show you some more Console options, so you can configure it in a way you can improve your work.
1 – Go to the Console and press “Show tray notification on new request”.
2 – Now, whenever you receive a support request, a new window will popup so you don’t lost any request.
3 – Go to the Console and check “Comfirm before accepting support requests”.
4 – Whenever you accept a request, a confirmation message will popup.
5 – Go to the Console and select “Show log folder”.
6 – In this folder you%u2019ll find all the log files that the Console produce. This is helpful for our support team to easily identify any software bug and so we can solve it for you.