This new version is one of the most exciting in some months! We have achieved a considerable increase in Remote Desktop performance and, at the same time, grabbed all the input of our community of users to deliver a lot of new features, and even our first mobile console, for Android! There is no excuse, DOWNLOAD THIS VERSION NOW and you will not regret it! Console/Viewer: UPDATED! Up to 30% more speed in Remote Control – We have made some tweaks on the code based on connection statistics and, as a result, managed to squeeze a little bit of performance in normal situations, and alsoRead More →

Working as a Remote support tech is all about being prepared. When working with computers, most probably everything that can go wrong, will. That’s why tech support solutions tend to have features that embody the same purpose, but get executed in different ways. Just imagine that you receive an alert for a client whose system you are supervising through RMM (Remote Monitoring Management). Then you proceed to make the necessary interventions, before something goes terribly wrong. But the client is currently at work, so remote desktop might not be the best option. It’s inconvenient! At the same time you can’t just sit and wait aroundRead More →

We’re called BeAnywhere, but in fact we are everywhere. From Vancouver to Sidney, through São Paulo to Paris. We are “everywhere” so that you can be “anywhere”. From the smallest SME to some great tech Giants. We can be a remote tech support software in a company deep into the United States or a Help Desk solution in London; the chosen tool by a technician, with decades of experience in IT under his belt, or the one used by the junior technician who is just starting to enter the tech workforce. In Lisbon’s Offices the tech staff takes on the first customer of the day.Read More →

You love technology and how it makes your life easier. Would you like to listen at how it makes mine harder? Don’t worry, this tale has a happy ending. According to Wikipedia, “Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several industries are associated with information technology, such as computer hardware, software, electronics, semiconductors, internet, telecom equipment, e-commerce andRead More →

That’s the word many would use to describe Tech Support, while others avoid it like the plague itself. Severe depressions, hair ripping, marriages destroyed and grown man crying, all for what this job has put them through. Well, I might be overreacting a bit (am I?), but even if I’m not, the truth is that there is a positive side to it, a self-rewarding side, even though it sometimes gets overshadowed by all the nagging and complaining about that thing that just won’t work. Only they who have battled with an unsolvable technical problem can understand the satisfaction one gets when it all falls intoRead More →